Hire Remote Customer Support
Every missed call is a customer who called your competitor next. We place support reps who answer your phones, emails, and chats in fluent English — on your hours from Latin America, or covering your nights and weekends from the Philippines.
Local customer support rep
$3,600–$4,800/mo fully loaded
salary + payroll tax + benefits + overhead
Vetted remote customer support rep
$900–$1,400/mo full-time
full-time · fluent English · your hours
What a great customer support rep takes off your plate
- Answering inbound calls in your company's name
- Email and chat support with real response-time targets
- Order status, scheduling changes, and billing questions
- CRM logging so nothing falls through
- Escalation triage — what needs you vs. what doesn't
- After-hours and weekend coverage (Philippines lane)
How it works
- 1. One 30-minute call. Tell us what's drowning you — we write the role spec and pay band for you.
- 2. We screen hundreds. Every candidate takes a recorded 15-minute AI interview; we personally review the recordings and validate English, skills, and reliability.
- 3. You meet 3–4 finalists. Report cards, not resume piles. You pick; we join the interviews and coach.
- 4. Hire, guaranteed. Guided pay setup (Deel-style — you pay your hire directly), Week-1 onboarding into your software, and a 100-day free-replacement guarantee.
Common questions
Can they really answer live phone calls?
Yes — phone-facing roles are exactly what we screen for. Every candidate does a recorded 15-minute voice interview; we validate accent clarity and fluency personally before you ever meet them.
Can I get 24/7 coverage?
That's our specialty: a Latin American rep on your business hours plus a Philippines-based rep covering nights and weekends (US night = Manila afternoon, so it's a normal shift for them). Many clients start with one and add the second lane later.
How fast can someone start?
Typical timeline is 2–3 weeks from discovery call to start date, including your interviews with 3–4 vetted finalists.
Meet 3 vetted customer support rep finalists in 2–3 weeks
One 30-minute call to scope the role. No hire, no fee — and a 100-day guarantee when you do.
Book a free discovery callStaffing for your industry:
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